The philosophy and premises that you start with directly affects the quality of the outcomes achieved when trying to keep together vulnerable families on the edge of care. Pam and Trevor will describe their personal journey that led them to establish Parent and Child Together North East, an innovative supported housing charity in Darlington. Trevor and Pam literally invested everything they had to establish a residential facility that works from an expectation that the majority of families, given the right support, can stay together and thrive. The results achieved are extraordinary and point to a radically different approach to meeting the needs of families in some of the most challenging and difficult circumstances.